My child achieved both sets of milestones but their name is not on the leaderboard.

My child achieved both sets of milestones but their name is not on the leaderboard.

Congratulations on a brilliant reading achievement!
Sorry to hear that something isn’t as expected.
In some cases these can take up to 1 hour to update. If the problem persists, please contact the Support Team with your registration email address and we’ll get back to you as soon as practically possible